From today, the Coram Kidscape Parent Advice Line is open seven days a week. Parents and carers can call 0300 102 4481 from 9am to 9pm on weekdays and from 10am to 3pm at weekends, using the same number as before.
Until now, the bullying advice line was open two days a week. The change is the result of a new partnership with Coram Family Lives, which has supported families through its helpline for almost 50 years. Both charities are part of Coram.
Callers will speak to one of Coram Kidscape’s specialist anti-bullying advisers from Monday to Wednesday, and to the Coram Family Lives specialist family support team at other times. They’ll listen, share practical advice and resources, and book a call back with the Coram Kidscape specialist team if more support is needed.
Joining up support for families
Coram Kidscape and Coram Family Lives joined the Coram Group in 2026, and are now part of a wider alliance of specialist charities supporting children and families. Bringing the two helplines together means parents worried about bullying can get help on more days, with a direct route to specialist support when they need it.
“When your child comes home from school upset and tells you they’re being bullied, you don’t want to be left waiting for advice and support. Families often need someone to talk to in that moment. This new service means parents and carers can access emotional support and practical guidance straight away, while still having the option to speak with a specialist anti-bullying advisor if needed. It’s an important step towards ensuring families can get the right support when they need it most.” – Kat Fuller, Parent Support Manager, Coram Kidscape
“Children and families often face interconnected challenges. Bringing these services together helps us provide more joined-up support, drawing on specialist expertise to meet the needs of children, young people and families.”
Roisin McEvoy, Managing Director for Education and Wellbeing, Coram
Worried your child is being bullied?
If you’re thinking of calling, it can help to note down what’s been happening and when, how it’s affecting your child, anything the school has already done, and what you’d like to happen next.
If you call outside opening hours, you can leave a voicemail and the team will get back to you.
Find out more about the Parent Advice Line and read Coram Kidscape’s advice for parents and carers.